Privacy Policy

Protecting your privacy is important to us at Urban Arc Furniture. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

  • Personal Information:

    We may collect personal information such as your name, email address, shipping address, phone number, and payment details when you place an order or create an account on our website.

  • Usage Information:

    We may collect information about your interactions with our website, such as your IP address, browser type, device information, pages visited, and referring/exit pages.

  • Cookies and Tracking Technologies:

    We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and provide personalized content and advertisements.

2. How We Use Your Information:

  • Order Fulfillment:

    We use your personal information to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support.

  • Website Improvement:

    We may use your information to understand how our website is used, identify areas for improvement, and enhance the user experience.

  • Communication:

    We may use your email address to send you information about our products, promotions, and updates, with your consent. You can unsubscribe from these communications at any time.

  • Legal Obligations:

    We may use or disclose your information as necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Information Sharing:

  • Third-Party Service Providers:

    We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, or providing services on our behalf (e.g., payment processors, shipping carriers).

  • Business Transfers:

    In the event of a merger, acquisition, or sale of our company or its assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

  • Legal Compliance:

    We may disclose your information if required by law or in response to a valid legal request, such as a court order or subpoena.

4. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of such third-party websites before providing any personal information.

6. Children's Privacy:

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly take appropriate measures to delete such information.

7. Your Rights:

You have the right to access, update, correct, and delete your personal information. You may also have the right to restrict or object to certain processing activities. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided at the end of this Privacy Policy.

8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@urbanarc.pk